General practice

Family Medicine

Everyday general practice care for individuals and families, with support for new concerns, ongoing health needs, preventive care, referrals and care planning.

General practice consultation at Hill HealthWise Family Medical Centre

What patients usually book for

New or changing symptoms

Coughs, infections, pain, rashes, stomach concerns, headaches, medication questions and other routine health concerns.

Ongoing health needs

Chronic condition reviews, care plans, repeat medication discussions and follow-up after tests or specialist care.

Preventive care

Health checks, screening discussions, immunisation advice and practical ways to stay well over time.

Urgent symptoms: In an emergency, call 000. For chest pain, severe trouble breathing, stroke symptoms, severe allergic reaction, major injury, heavy bleeding or sudden severe pain, seek urgent medical care rather than booking online.

Preparing for your appointment

What to bring

  • Medicare card and concession card if applicable.
  • A list of current medicines, supplements and allergies.
  • Recent test results, hospital letters or specialist letters if you have them.
  • Questions or concerns you want to cover so the appointment can stay focused.

When to book a longer appointment

Please book a longer appointment, or confirm with reception, if you need to discuss several concerns, complex health issues, mental health, care plans, procedures, paperwork, or a detailed family discussion.

What happens after the appointment

Follow-up and referrals

Your GP may organise tests, provide a management plan, arrange a follow-up appointment, or make appropriate referrals. Results and recalls are managed through the practice process, so ask reception how you will be contacted for your situation.

Related services

Common questions

Can I book online for a standard GP appointment?

Yes. Use the Book an appointment button for routine appointments. If you are unsure what appointment type is right, call reception.

Should I book a long appointment?

Book longer, or confirm with reception, when you have multiple concerns, complex medical history, paperwork, care plans or mental health concerns.

Can the GP refer me to a specialist?

Where clinically appropriate, your GP can discuss referral options and next steps with you.

This information is general and does not replace medical advice. For appointment availability, fees, appointment types or urgent concerns, confirm with reception.